Privacy Policy

Open Architecture Systems is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

Contact Us Terms of Service

Last updated: March 2026

1. Who We Are

Open Architecture Systems (Pty) Ltd ("OAS", "we", "us") is a registered South African company and IT consultancy based in Johannesburg. We are the responsible party for personal information processed in connection with our website and services.

2. Information We Collect

We may collect the following categories of personal information:

  • Contact information: Name, email address, telephone number, company name — collected when you complete a contact form or request a demonstration.
  • Usage data: Pages visited, time on site, referral source — collected via analytics tools to improve our website.
  • Communication records: Records of correspondence with OAS, including email and call logs.

3. How We Use Your Information

  • To respond to enquiries and provide requested services
  • To send relevant information about OAS services (with your consent)
  • To improve our website and service delivery
  • To comply with legal and regulatory obligations

4. Legal Basis for Processing

We process personal information on the following grounds under POPIA: your consent, the performance of a contract, compliance with a legal obligation, and our legitimate business interests where these do not override your rights.

5. Third-Party Data Processors

We use the following third-party service providers who may process personal information on our behalf:

  • Vercel Inc.: Website hosting and content delivery
  • Email service providers: For sending transactional and marketing communications
  • Analytics providers: For anonymised website usage analytics

All third-party processors are contractually bound to protect personal information in accordance with applicable data protection law.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact enquiry data is retained for a maximum of 7 years in accordance with South African commercial record-keeping requirements.

7. Your Rights Under POPIA

As a data subject under POPIA, you have the right to:

  • Request access to your personal information
  • Request correction of inaccurate personal information
  • Object to the processing of your personal information
  • Request deletion of personal information where applicable
  • Lodge a complaint with the Information Regulator of South Africa

8. Contact the Information Officer

To exercise your rights or for any privacy-related enquiry, contact our Information Officer at: privacy@oas.co.za

9. Changes to This Policy

We may update this policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of our website after changes constitutes acceptance of the updated policy.